Rate Limits
Rate (concurrency) limits are tied to your plan tier. The platform dynamically adjusts these limits based on resource availability, with the general principle being Max > Pro > Lite. For each project, you can use methods like Subagent to make concurrent model calls. Our recommended number of concurrent projects is as follows:- Lite: Recommended for developing a single project at a time
- Pro: Recommended for developing 1–2 projects simultaneously
- Max: Recommended for developing 2 or more projects simultaneously
Account Usage Policy
The GLM Coding Plan is designed specifically for Coding Scenarios.If the system detects that the subscription is being used for requests clearly unrelated to coding scenarios, certain subscription benefits may be restricted to maintain fairness and platform stability. Once normal coding-related usage resumes, these restrictions may be automatically lifted.
- To protect the rights of all subscribers, if your account violates the Usage Rules, and triggers risk control rules, it may be subject to risk control measures, including high-intensity throttling, account suspension, or permanent ban.
- If your account triggers a risk control rule, a notification may appear. You can contact our support team to request a review of the restriction.
Violating the Usage Rules three or more times will result in an account ban.
Manage Your Subscription
You can manage your subscription, view billing details, and cancel the subscription as follows:- Log in to the Z.ai API Platform.
- Click your profile icon in the top-right corner → Payment Method.
- In the left menu, select Subscription.
- To view billing history, go to Billing → Billing History.
Subscription Period & Renewal
Your subscription will automatically renew at the end of each billing cycle, and the fee will be charged to your linked payment method. The system will charge you in the following order:- Priority is given to the bonus balance in your platform account.
- If the bonus balance is insufficient, the cash balance in your platform account will be used.
- If the above balances are insufficient, the payment will be deducted from your linked third-party payment method (e.g., WeChat Pay, Alipay).
If you need to cancel your subscription, you can do so on the Subscription page.Please be sure to cancel at least 3 days before the next billing date to avoid automatic renewal.After cancellation, the current subscription period remains valid and will not be renewed upon expiration.
Refund Policy
We recommend that you choose the appropriate subscription plan and term based on your usage needs.